Employers>Industries We Serve>Administrative:

Administrative & Call Center

Reliable professionals available when you need them.

First Impressions, Ongoing Excellence

From the first “hello” to resolving complex inquiries, your administrative and call center team is often the first and most frequent point of contact for your customers — shaping their perception of your brand. That’s why Manpower is committed to providing skilled and reliable professionals who are clear communicators, quick problem-solvers, and focused on delivering exceptional customer experiences. We handle the recruitment of these high-performing individuals, so you can focus on maintaining service excellence and building lasting customer relationships.

Roles We Fill

Entry-Level
  • Receptionist
  • Administrative Assistant
  • General office support
  • Office Clerk / Office Assistant
  • Data Entry Clerk
  • Customer Service Representative
  • Call Center Agent
  • Technical Support Representative
  • Sales Representative / Telemarketer
  • Help Desk Agent
Mid-Level
  • Executive Assistant
  • Office Manager
  • Project Coordinator
  • Administrative Coordinator
  • Program Assistant / Coordinator
  • Quality Assurance (QA) Analyst
  • Workforce Management (WFM) Specialist
  • Trainer / Training Specialist
  • Call Center Analyst / Data Analyst
  • Team Leader / Supervisor
  • Call Center Manager
  • Customer Experience Manager
Senior Positions
  • Administrative Manager
  • Chief Administrative Officer (CAO)
  • Operations Manager / Director of Operations
  • Executive Office Manager
Specialized Roles
  • HR Assistant / HR Coordinator
  • Legal Secretary / Legal Assistant
  • Medical Secretary / Medical Administrative Assistant
  • School Secretary / Registrar
  • Live Chat Agent
  • Social Media Support Agent
  • Bilingual Support Agent
  • Remote Call Center Agent

Our Steps to Success

We Ask & Listen

What workforce challenges give you heartburn? What are your KPIs? What’s your culture like? What are your upcoming staffing needs? Our years of experience means we know the right questions to ask. And the more we know, the faster you achieve your goals.

We Solve

Now, the fun part. Using what we learned, we recommend the best course of action to help you achieve your goals. Through our deep knowledge of your industry and business, paired with intelligent data and processes, we will optimize the total cost of your workforce.

We Get To Work

Next, we deliver results. The key to delivering results is attracting better talent, hiring the right people, and making sure the best people stay. The key to our success is having the best recruiters, constantly upskilling our workforce, and using our data to make better hiring decisions for you.

We Get Better

We are always learning, looking for ways to get better. We perform an ongoing Workforce Review with you, leveraging our market insight, our thought leadership, and our performance to fine tune our approach. And over time, we build strong partnerships with you and your team, ensuring that we can meet whatever opportunity or challenge stands before you.

Serving You as You Serve Others

Our customized strategies ensure you have the skilled and reliable professionals needed to keep your operations running efficiently. From call center agents to operations managers, we connect you with talent that enhances productivity, strengthens communication, and keeps your organization moving forward. Let us help elevate your team to the next level of excellence.

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